Who is eligible to join the program?

We work with employers and membership associations to offer group insurance to employees, retirees and members. Contact us to see if your organization is a good fit for the program.

Who manages and provides service for the Entente Group Insurance Program?

Entente group insurance plans — extended health care, dental, and hospital and convalescent care — are owned and operated on a non-profit basis by RTOERO. The volunteer-led board of directors and benefits committee manage the plan design and premiums with the commitment to put plan members first. Service to members is provided by: belairdirect Agency […]

What’s included in the partnership?

We’ll negotiate the terms of the agreement as we work with you. In general, we oversee the administration of the group insurance program and provide support with marketing the program to your members, retirees or employees, which can include a customized microsite and print materials, depending on your organization’s needs.

Set up Express Scripts virtual pharmacy

Here’s what to do before your set up your account and transfer your prescriptions for maintenance medications to Express Scripts Canada Pharmacy: How to join Need help? Call: 1 855 550-MEDS (6337). Residents of Québec, please contact PharmaGO toll-free at 1 855 333-3977

Travel claims and coverage information

For extended health plan members If you have an emergency while travelling, call Global Excel Management immediately before seeking treatment. If you can’t call yourself, have someone call on your behalf, or call as soon as medically possible. They’re available 24/7. The numbers are on your benefits card. The agent you speak to will provide […]

Coordinate between multiple plans

If you are covered under more than one insurance plan simultaneously, you can coordinate benefit payments from all plans. The total reimbursement cannot exceed the actual expense incurred. Your claims should generally be submitted first to this plan. Your spouse’s claims should be submitted first to their plan, and your dependent children’s claims should be […]

Submit a claim

There are a few ways you can file a claim. Your provider submits the claim directly.Pharmacy claims: Present your benefits card at the time of purchase and your pharmacist will send your claim electronically. If your pharmacist is unable to submit your claim electronically, the pharmacist can call the pharmacy helpline at 1-866-773-5467 (toll-free). Dental, […]